AI - AI For Business

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Anthropic

Computer, No Keyboard: The Next Step in Generative AI Interfaces

Generative AI can make realistic images, write books, and code websites, but there is a major barrier to using it for business: integration. Businesses use a range of common and bespoke software to do their work – Excel, Salesforce, custom tools, etc. But while generative AI systems exist in the world

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Explainer

The Best Commercial AI Image Generator You’ve Never Heard Of

At AI For Business, we’ve mostly focused on text-based generative AI tools to date. That’s for good reason – most of business is conducted in text, whether it’s reports, tables, charts, numbers, etc. But it’s also because text-based GenAI tools have so far simply been better than

Analysis

Analysis: What Apple’s Announcements Mean For The Future of Generative AI

At Apple’s WWDC 2024 event this week, the company unveiled the latest integration of AI into their products. While this “Apple Intelligence” (oof) isn’t going to transform the business world, it paints a unique and intriguing vision about the potential future of generative AI in every day life.

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Case Study

AI Case Study: CommBank Gets Customers $1B, Cuts Processing Time 50% With AI

So far, the most common business pattern for Generative AI has been “experimental”: choose one or two applications, try some limited and low-cost implementations, assess the results. While there have been some big partnership announcements connected with AI, major commitments have so far been rare. Australia’s CommBank is bucking

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AI

AI Strategy: Minimize Investment, Keep Switching Costs Low

I follow a lot of nerd stuff to bring you the best insights on AI for business. Developments like specific chip technology or hardware generations are not things business leaders should have to worry about. Your focus should be the processes and outcomes, not the hairy details of the underlying

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Case Study

AI Case Study: Saving 80% on Customer Support Costs with Generative AI

Customer support is one of the most challenging cost centers in business. It’s a requirement for a positive customer experience, but it’s labour intensive, repetitive, and has historically been resistant to automation. (Especially for business customers, an FAQ just doesn’t cut it.) That’s why customer support

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AI

Explainer: Run Generative AI On Your Own Computer with llamafile

Generative AI can be an incredibly powerful tool with a wide range of applications- taking notes, drafting documents, and providing customer support, just to name a few. But today’s commercial offerings from Google or OpenAI come with a major risk: privacy. To use their services, you must send your

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Case Study

AI Case Study: Real-World Success Stories Across Six Professions

I’m always on the lookout for great stories about how real people are using generative AI in their workplace. In two recent articles in the Wall Street Journal, professionals in six different fields, ranging from medicine to law, described their generative AI success stories, how it accelerated their work,

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AI

Analysis: The Hard(ware) Future of Generative AI

Microsoft recently announced the release of “Copilot+ PC’s” – computers specifically designed to have generative AI as a core part of the user experience. While a lot of emphasis has been put on the software side of generative AI, the hardware evolution of generative AI is just as important. It

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AI

AI Case Study: Klarna Sees $40M Profit Improvement Using Generative AI

While many companies are exploring Generative AI, most haven’t been using it long enough yet to show clear, measurable results. Klarna, a Swedish shopping services company, was an early adopter of generative AI, and they now have the numbers to show it’s benefits: 90% employee adoption, AI doing

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GenAI

The Four Generative AI Companies You Need To Know

The Generative AI landscape has developed very quickly in the last few years, and there are a huge array of companies offering different capabilities. The Wall Street Journal recently provided an overview of four key Generative AI companies in this market. While more niche players may offer a specific benefit

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AI

Analysis: What The AI Announcements From OpenAI and Google Mean For Business

This week, OpenAI and Google made major announcements about their new AI products. While they are both leaders in the AI space, they are each taking their products in very different directions, with significant impacts to the business world. Let’s explore them. OpenAI Has Your New Personal Assistant On